1. Who We Are
This Privacy Policy explains how Frupple, operated by RAYANI TECH OPC Private Limited, a company registered in Mumbai, India ("Frupple", "we", "us"), handles personal information collected through our website and digital marketing services. It applies to visitors in the United States, the European Economic Area (EEA), the United Kingdom and Switzerland. We are the data controller. Contact us at yashovinay.p@frupple.co.
2. Information We Collect
• Information you give us: name, business email, phone number, company, and the content of your enquiries.
We do not intentionally collect sensitive data (such as health, financial or biometric details) and we never use it for advertising. Please do not send it to us.
3. How We Use Information
• Respond to enquiries and provide our services (contract or pre-contract steps).
• Run, secure and improve the website (legitimate interests).
• Marketing emails (consent, or legitimate interests for existing business contacts, with an easy opt-out).
• Meet legal obligations (legal obligation).
4. Cookies and Tracking
Our website does not use cookies, pixels or similar tracking technologies, and it does not use Meta, Google or other third-party advertising or analytics tags to collect information about visitors. For this reason we do not show a cookie banner. If we add any of these in future, we will update this Policy first and, where the law requires, ask for your consent.
If you reach our site through an ad on Meta or Google, those platforms handle your data under their own policies: Meta Privacy Policy and Google Privacy Policy. You can manage your ad settings in Meta Ad Preferences and Google Ads Settings.
5. Sharing
We do not sell personal information or share it for targeted advertising. We share information with service providers (hosting, CRM, email, payments, IT security) under contracts that limit their use of it, with professional advisers, with authorities where the law requires, and with a successor in a business sale or merger.
6. International Transfers
We are based in India, and information may be processed in India and in other countries where our service providers operate. For transfers from the EEA, UK or Switzerland we rely on the Standard Contractual Clauses (and the UK Addendum), the EU-US Data Privacy Framework where the recipient is certified, or another valid mechanism.
7. Retention and Security
We keep personal information only as long as needed for the purposes above or as the law requires, then delete or anonymize it. We use reasonable technical and organizational measures to protect it, but no system is completely secure.
8. Your Rights
EEA, UK and Switzerland: you can access, correct, erase or restrict your data, receive a portable copy, object to processing (including direct marketing), withdraw consent at any time, and complain to your local data protection authority.
California and other US states: you can know and access, correct and delete your data, and not be discriminated against for doing so.
To make a request, email yashovinay.p@frupple.co. We may verify your identity first, and we respond within one month in Europe and 45 days in the US. If we deny a US request, you may appeal by replying to our decision. An authorized agent may act for you with proof of authority.
9. Children
Our site and services are for businesses and adults, not for children under 16. We do not knowingly collect their information. If you believe we have, email us and we will delete it.
10. Changes and Contact
We may update this Policy by posting the revised version on this page and, where the law requires, asking for your consent again.
RAYANI TECH OPC Private Limited (Frupple), Mumbai, India | yashovinay.p@frupple.co